JockiBox ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with us — whether through our website, email, phone, or any other channel.
This policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.
We collect information that you voluntarily provide to us. This may include:
We do not collect payment information directly. Payments are processed through Stripe, which has its own privacy policy and security standards.
We may collect publicly available information about businesses (such as your business listing, address, phone number, and website URL) from public directories as part of our outreach process.
We use the information we collect solely for the following purposes:
We do not use your information for automated profiling, algorithmic decision-making, or any purpose unrelated to delivering our services to you.
Your information is used exclusively to build and deliver your website and to communicate with you about our services.
We may share your information only in the following limited circumstances:
We do not share your information with advertisers, data brokers, or unrelated third parties.
We retain your personal information for a period of 12 months following your last meaningful contact with us (last email, call, or transaction). After this period, your information is deleted from our active records.
If you are a paying customer, we may retain transaction records for up to 7 years to comply with tax and accounting requirements. These records contain minimal personal information (name, email, amount paid).
You may request deletion of your data at any time. See Section 9 for your rights.
Our websites use only essential cookies — those strictly necessary for the website to function. We do not use:
Essential cookies may be used to maintain session state on contact forms. These cookies do not track you across other websites and are deleted when you close your browser.
If you receive an outreach email from JockiBox and would prefer not to hear from us again, you have multiple opt-out options:
We will process all opt-out requests within 5 business days and will not contact you again after that period, except for legally required notices related to services you have already purchased.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at Owen@jockibox.com. We will respond within 30 days.
We do not discriminate against individuals who exercise their privacy rights.
We take reasonable precautions to protect your information, including:
No method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
Our services are intended for business owners and adults. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. For significant changes, we will notify active customers by email. Continued use of our services after any changes constitutes acceptance of the updated policy.
Questions, concerns, or privacy requests can be directed to:
We are committed to resolving any privacy concerns promptly and fairly.